CookieHub logs and stores user consents along with necessary information required to look up user choices in case you'll have to demonstrate consents to authorities. This feature is only available for premium subscribers and we only log consents originating from domains that have be added in the dashboard for your account.

Why do you keep consent logs?

To comply with GDPR, web site owners need to be able to demonstrate user consents. This is stated in recital 42:

Where processing is based on the data subject's consent, the controller should be able to demonstrate that the data subject has given consent to the processing operation [...]

What data is stored?

CookieHub only stores necessary data required to demonstrate user choices. Below is a complete list of data stored:

  • Token
    A unique string stored in CookieHub cookie in the users browser along with the settings for the cookie categories. In case you need to demonstrate the consent, you'll have to request this token from the subject to find the entry from the consent log.

  • Url
    The full url that the user was viewing when he configured consents using the CookieHub widget.

  • CookieHub widget
    A reference to the CookieHub widget that was used.

  • IP address
    Anonymized IP address of the client. The last part of the IP address is replaced with 0 as IP address could be considered personal information.

  • Country
    The registered country code for the IP address. When using geolocation this can be useful to identify if the user actually consented or didn't get any choices.

  • User agent
    User agent string usually containing browser and operating string information.

  • Date and time
    The date and time of consent

How do I get the consent log?

Log in to your account and click Consent log from the dashboard. If you don't see the Consent Log link, you're probably using the free version of CookieHub which doens't include Consent log.

When you have entered the consent log section, select the date range and domain and click the Submit button to send the request. Due to the amount of data, it may take while to process the consent log and you will be able to monitor the progress in the consent log page.

When the consent log has processed, you will be able to download the log file in CSV format. This file can be opened in Excel, a text editor or imported into another application supporting CSV.

How can my clients locate the token?

Instruct your client to enter your web site with a web browser and view cookies. It varies between browser how you can see a list of cookies. Locate the consent-is cookie and view the contents. It should contain json value similar to this:

{"answered":true,"dnt":true,"gdpr":true,"stats":true,"ignore":0,"token":"jmCJkfcbuADJBSd3hPIQLAZwESIZbPvhHEGUAtxJCUtikxneQ5HrKF6lzjSM1icD","categories":[{"cid":184,"id":"required","value":true},{"cid":185,"id":"analytics","value":true}]}

In this case the token is: jmCJkfcbuADJBSd3hPIQLAZwESIZbPvhHEGUAtxJCUtikxneQ5HrKF6lzjSM1icD and you should be able to locate the entry in your consent log.